BridgePoint FENIX

IRON NAVIGATION

Helping Patients and Physicians Navigate Iron Deficiency

Iron deficiency affects millions of Canadians and is one of the most common medical conditions encountered in clinical practice. It can cause fatigue, reduced exercise tolerance, shortness of breath, brain fog, restless legs, hair loss, and a significant reduction in quality of life. While replacing iron is important, identifying why iron deficiency has developed, and choosing the most appropriate treatment strategy are equally essential.

BridgePoint FeNix provides comprehensive Internal Medicine assessment for patients with iron deficiency and low iron stores. We review your symptoms, medical history, laboratory investigations, and previous treatments to determine the underlying cause of your iron deficiency and develop an individualized management plan.

Depending on your clinical situation, we may recommend additional investigations, oral iron therapy, intravenous (IV) iron, or referral to another specialist when appropriate. We also help navigate insurance coverage and treatment options to identify the most appropriate and cost-effective pathway for your care.

We can help answer questions such as:

• Why am I iron deficient?
• Do I need additional testing to find the cause?
• Is oral iron the right treatment for me?
• Would IV iron be appropriate?
• Do I need referral to another specialist?
• What is the most appropriate and cost-effective treatment plan based on my medical history and insurance coverage?

Please note: BridgePoint FeNix accepts patients by physician referral only. We are not a replacement for your family physician. Our role is to provide a focused assessment and a clear navigation plan that can be shared with your care team

Iron Referral Form for Physicians

BridgePoint - FeNix - Info Sheet

What to expect when booking:

① Book and Prepare

Complete a short intake form and book online

② Attend Screening Visit

Meet with a clinician to review risks and create a personalized screening plan

③ Complete Testing

Attend recommended blood work and imaging

④ Review & Discuss Next Steps

Discuss results & arrange any follow-up tests or referrals

Reasons for Referral

‍ ‍✓ Confirmed low ferritin or iron deficiency anemia

‍ ‍✓ Intolerance or poor clinical response to oral iron supplementation

‍ ‍✓‍ ‍Symptomatic iron deficiency

‍ ‍✓‍ ‍Gastrointestinal conditions affecting iron absorption

‍ ‍✓‍ ‍Recurrent or unexplained iron deficiency

‍ ‍✓ Evaluation for intravenous (IV) iron therapy candidacy

Our Process

What to expect:

‍ ‍① Physician Referral

Your primary care provider submits a clinical referral alongside your recent laboratory results

② Secure Online Booking

Once your referral is triaged and accepted by our clinic, you will receive a secure Cortico booking link to schedule your consultation

③ Medical Assessment

A physician will review your symptoms, medical history, prior laboratory results, and previous trials of oral iron

④ Treatment Pathway

We will provide medical recommendations. Depending on your clinical presentation, this may include optimizing oral iron therapy, arranging further medical investigations or transitioning to IV iron

WHAT BRIDGEPOINT FENIX PROVIDES

For Patients with Iron Deficiency

Iron deficiency can affect your energy, concentration, exercise tolerance, sleep, mood, and overall quality of life. Many patients are also left wondering what their ferritin level means, why their iron is low, which treatment options are appropriate, and whether they qualify for intravenous (IV) iron.

At BridgePoint FeNix, we provide a focused Internal Medicine assessment for patients with iron deficiency. Following referral, you will receive a secure Cortico booking link to schedule your appointment with one of our physicians.

Your assessment may include:

• Reviewing your symptoms, medical history, and bloodwork
• Explaining your ferritin level and iron studies
• Identifying potential causes of your iron deficiency
• Determining whether additional investigations are needed
• Reviewing oral iron treatment strategies and reasons they may not be effective
• Assessing whether IV iron may be appropriate based on your clinical history
• Discussing the most appropriate treatment pathway, including consideration of insurance coverage and available treatment options
• Coordinating recommendations with your referring healthcare provider and other specialists when appropriate

For Referring Physicians

BridgePoint FeNix provides focused General Internal Medicine consultation for patients with iron deficiency, low ferritin, or iron deficiency anemia. Our goal is to assist with diagnosis, investigation, and individualized management while helping patients navigate the most appropriate treatment pathway.

Upon referral, your patient will receive a secure Cortico booking link to schedule their consultation. Following their assessment, we will provide a comprehensive consultation note with our findings and recommendations.

We can assist with:

• Assessment of symptomatic iron deficiency, low ferritin, and iron deficiency anemia
• Investigation of potential causes of iron deficiency
• Review of previous investigations and iron replacement therapy
• Assessment of oral iron response, intolerance, or malabsorption
• Determining whether intravenous (IV) iron is clinically appropriate
• Recommending the most appropriate treatment strategy based on the patient’s medical history and available treatment options
• Navigating insurance coverage and infusion pathways when IV iron is indicated
• Coordinating recommendations with the referring provider and other specialists when appropriate

Frequently Asked Questions

Yes. BridgePoint FeNix is a specialist medical service requiring a formal referral from a physician or nurse practitioner to ensure continuity of care and access to your medical history
After we receive and process your doctor's referral, we will send you a secure Cortico booking link via e-mail or SMS text message so you can select a convenient appointment time that works best for you.
No. BridgePoint FeNix conducts a medical assessment to determine if IV iron is clinically appropriate. If it is, we assist in coordinating your care with an external infusion clinic.
Helpful bloodwork may include CBC, ferritin, iron studies, transferrin saturation, B12, and other testing depending on your situation
No, not always. Fatigue can have many causes. We review your symptoms and bloodwork to determine whether iron deficiency is likely contributing
No. BridgePoint FeNix provides focused episodic assessment and navigation. We do not replace your family physician or specialist.

Phone: +1.780.540.5244 | Fax: +1.780.230.0870

Email: fenix@bridgepointmedical.ca

11010-101 Street | Suite 204

Edmonton, Alberta | T5H 4B9